FAQ's

CANDLES

What does hand-poured mean?

This simply means the melted wax is mixed with the fragrance oils and poured into each individual glass container by hand.  Our hand-poured candles are made in small batches which gives it a more artisan feeling.

 

Why does my candle look like there are wet spots or it is separating from the glass?

This is caused by the shrinkage and air bubbles that occur as the wax is cooling inside the container.  This does not have an affect on the candle.

Why does my candle look lumpy after the initial burn?

This is common in natural candles.  This happens when the rate of the cooling is inconsistent and unfortunately hard to control once the candle has been lit and then extinguished.  This sometimes causes a rough, uneven surface and sometimes a smooth surface.  When this happens, this is a great indicator that your candle is indeed a natural candle.  This does not affect the burn ability or smell of the candle...it's purely cosmetic.

How long am I supposed to burn my candle for the first burn?

Your candle should burn enough to reach a full "melt pool" and this ranges from 3-4 hours. Doing this prevents your candle from tunneling (burning straight down the center of the candle) and makes your candle last longer.  You should not burn your candle more than 4 hours at a time. 

 

How do I clean my glass container to reuse after the candle is gone?

Great question!  Reusing your glass container is really easy...place your container in the freezer until the wax hardens.  Once removed from the freezer, the wax along with the wick can be chipped out and discarded.  Use soap and water to clean and you are ready to use your glass container!

 

HERBAL BATH TEAS

Can I empty the contents out of the bag and place in bath?

Absolutely.  I have place the ingredients in a tea bag to avoid a messy cleanup afterwards, however, if you wish to have the herbs directly in the bath you can do that.

 

GENERAL

Do you ship internationally?

Yes.

Do you have sell wholesale?

Yes.  Please check the wholesale page at the bottom for more details.